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[Information on defective products of IZ*ONE - OFFICIAL LIGHT STICK]

Posted by withdrama(ip:)

Date 2020-08-25

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Hi this is withdrama

First of all, we are very thankful for customers who bought IZONE light stick.


We have confirmed that typo has occurred on the underside of the IZ*ONE light stick handle that we have sold since August 11, 2020, therefore please read the compensation procedure as below.


Details: reproduce and re-sending the light stick handle (the product will be delivered according to the existing order information without any recall)


recipient: Customers who purchased through Interpark or Withdrama from August 11 to August 24, 2020.

(This only includes customers whose invoice has been already printed or the product is already being shipped, September pre-orders will be shipped with normal one.)


Typo: OFF THE RECODE(before) → OFF THE RECORD(after)

4) Delivery date: Sequential delivery from September 8, 2020


We sincerely apologize for the concern caused by the typos of the product, and we ask for your understanding.


Please contact the customer service center of each place of purchase and we will help you with this matter as soon as possible.


Thank you

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