Some products were damaged Product Review

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Some products were damaged

Posted by B****(ip:)

Date 2020-01-07 06:51:17

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I have previously ordered Seventeen merchandise and every time the items have come safely and in brand new condition. For season greetings 2020, I recieved frayed edges on the pocket calendar and on the mini posters. Including on the planner,some of the edges got curled and one page has a small tear. This has nothing to do with seventeen as a group, but disappointed in the production process and manufacturer to release damaged goods to Carats.

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Posted by withdrama

Date 2020-01-07 10:32:36

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Hi, customer.
I'm really sorry for the inconvenience.
Please send me your photo and order number.
Please send it by email.
[withdrma@withdrama.com]
Posted by B****

Date 2020-02-29 08:11:57

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Even with a late response, I was able to receive a new, unopened season greetings, with no cost to me. I'm thankful that they helped me get a new product and sent as soon as possible.